Sencommunications recognizes that your communications needs may change at a time when your budget can’t. To maximize that budget, we offer Sencomm Specialized Services. Take advantage of our rigorous 4-step Quality Controlled repair service or turn your used or broken headsets and phones into money you can use with our buyback program or save with fully-restored open-box products.
Sencomm Savings
Did you know that Sencomm has a repair center? We have a team of techy techs trained to repair your broken equipment!
Sencomm offers repairs as a great way to save money and keep your employees productive with the best technology. Repair can be a cost-effective alternative to buying new equipment. Rather than throwing away an old or broken headset or telephone desk set, why not repair it for a fraction of the cost?
Our repair process:
- Assess the equipment and repair or replace parts to ensure items are operating correctly.
- Test, clean and sanitize equipment.
- New accessories such as ear cushions, voice tubes, and cords are replaced.
- Repairs come with a 6-month warranty on corded, wireless, and desk sets. A 30-day warranty covers peripherals such as cords and adapters.
Put our repairs to the test!
- Locate your headsets and telephone desk sets and place them in a box, ready to be shipped.
- Call a Sencomm at 800-654-2993 or fill out our RMA form.
- Please make sure that the number is visible on the box.
Send us your buybacks and earn credit toward new products!
Our buyback program turns your used or broken headsets and phones into money you can use toward the purchase of new communications equipment.
Follow these steps:
Call Sencomm at 800-654-2993 to obtain a return material authorization (RMA) number and to determine the value of your broken equipment. Please make sure that number is visible on the box.
Locate your headsets, amplifiers, and phones and place them in a box to be shipped.
Ship to:
Sencommunications
9208 Florida Palm Drive, Tampa, FL 33619
When received, your shipment will be inventoried, and you will be contacted with your buyback credit amount*.
* Rebate credit expires after 2 years




