fbpx

UC Cloud

What is Unified Communications?

Unified Communications (UC) services integrate multiple communication channels – including VoIP (make and receive phone calls over the internet), chat, file sharing, video, and more – into one platform. UC can consist of both software, such as apps, and websites, as well as hardware, like specific headsets or speakers.

Why Do We Need UC?

UC platform offers many critical benefits to businesses. It helps centralize workflow and simplify your day-to-day operations by allowing your team to communicate with prospects, customers, and each other from anywhere with an Internet connection. Using different communications channels that don’t integrate with one another can slow down a business and cut into your profitability.

UC platforms are relevant and needed since hybrid and remote work have become a standard in the workforce.

Cloud Communications
Connect every employee from the front desk to the back office with the highest service reliability and quality in one single app.

Contact Center Solutions
Integrated contact center, voice, video, chat, and embeddable communications.

Flexible Cloud Pricing to Suit your Business Needs
Sencomm offers flexible pricing options to help you purchase only the necessary capabilities. We make it easy if you want to scale down your solution or upgrade at any time.

A recent study found that 96% of organizations say they need intelligent workplace technology to improve work environments.

Cloud Features: (Vary depending on cloud level)

  • Overhead Paging
  • Unlimited Calling
  • Video Meetings
  • Team Messaging
  • Fax
  • Voicemail
  • Calendar Integration
  • Music on Hold
  • Advanced Call Control
  • Workforce Engagement Management (WEM)
  • Administrative Interface
  • Analytics
  • Security Certifications – FISMA, HIPAA, CSA
  • Mobile App, Desktop App, Connect to Desk Phone
  • And More

Sencomm Proudly Partners with:

Elevate customer experience and employee engagement.
Add cloud calling to your unified communications and contact center platforms to simplify team collaboration, support your mobile workforce, and elevate the customer experience.