The Next Generation of Blackwire is Here: HP Poly Mission USB Series.

Upgrade from legacy Blackwire to the HP Poly Mission Series. Featuring AI noise reduction, super wideband clarity, and TCO-certified sustainability.

  • AI Noise Filtering (Auto Blocks Distractions)
  • Teams Open Office & Zoom Certified
  • Universal USB-C with Attached USB-A
  • Enterprise Pilot & Demo Units

★ 4.9 / 5.0 Enterprise Audio Support
• Dedicated B2B Account Management
• Official HP Poly Solutions Partner

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Certified & Supported Ecosystems
Microsoft Teams Microsoft Teams
Zoom Zoom Phone & Rooms
Zoom Cisco Webex
Zoom Google Meet
Zoom TAA A Compliant Models

Generational Jump

Why Migrate from Blackwire to Mission?

Compare your current Blackwire fleet standards against the modern acoustic and hardware enhancements in the HP Poly Mission series.

01

Background Noise Rejection

Open-office chatter & home disturbances

Legacy Blackwire (Standard Passive)62% Suppressed
62% Suppressed
New Mission Series (On-Device AI)96% Isolated
96% Isolated

Key Benefit: Callers hear only the representative’s voice—even in bustling open floor plans.

02

All-Day Wear Comfort Index

Clamping pressure & headband weight (Grams)

Legacy Blackwire (Average 164g)80% Heavier Pressure
80% Heavier Pressure
New Mission Series (Optimized 124g)24% Lighter
24% Lighter

Key Benefit: Ultra-soft memory foam cushions eliminate end-of-day headset fatigue.

03

Firmware & Policy Deployment

Time spent updating 500 headsets via IT admin

Legacy Headsets (Manual Driver Push)18 Hours
18 Hours
Mission Series via HP Poly Studio & Lens15 Minutes
15 Minutes

Key Benefit: Centralized cloud fleet orchestration pushes audio policies and firmware silently

MISSION-READY DESIGN

HP Poly Mission Series: Built for All-Day Voice Precision and Comfort

Explore the reinforced build, AI-assisted microphone boom, and soft-contour memory foam cushions engineered for call-intensive workspaces.

  • On-Device AI Noise ReductionSmart algorithm suppresses background chatter, pet noises, and keystrokes while keeping voice natural.
  • Oblong Ear Cushions & 32mm DriversCustom oblong ear cushions eliminate pressure hotspots, paired with 32mm drivers for wideband audio.
  • Integrated USB-C + USB-A ComboNo more lost dongles. A tethered USB-A adapter fits over the USB-C plug for standard IT deployments.
hp_poly_misison

TAILORED FOR EVERY DESK

Right-Fit the Mission Lineup by Worker Persona

Match your team’s specific workday demands with the ideal HP Poly Mission model

Entry / Universal

Replaces Blackwire 3200/3300

Mission 400 Series

  • Use Case: Everyday office emails, quick Teams chats, administrative workflows.
  • Plug-and-play USB-A / USB-C integrated connection.
  • 290° rotatable boom mic with AI noise reduction

High-Call Volume

Replaces Blackwire 5200

Mission 600 Series

  • Use Case: Customer support reps, outbound sales, and all-day phone operators.
  • Teams Open Office Certified 2-mic AI noise shield
  • Rotate-boom-to-mute, 360° busy light, and padded headband

Premium / Deep Focus

Replaces Blackwire 8200

Mission 800 Series

  • Use Case: Financial analysts, software engineers, and executives requiring deep focus.
  • Advanced Hybrid Active Noise Canceling (ANC)
  • 4-mic array with automatic conversation clarity filter

ENTERPRISE FLEET & UPGRADE PROGRAM

Procure Your Way: Tailored for Every IT Budget

Explore tailored upgrade and deployment paths for your fleet: test or procure the Mission 400, 600, or 800 Series to replace legacy Blackwire 3200, 5200, or 8200 models.

Demo Program

HP Poly Mission Series Demo Program

Experience the new HP Poly Mission Series in your day-to-day workflow to benchmark audio clarity and comfort against legacy Blackwire headsets.

  • Enhance your current users’ experience
  • Hands-on trial units for internal IT testing
  • Responsible e-waste certification provided

Direct Fleet Order

Next-Gen Mission Series Deployments

Direct factory allocation of factory-sealed HP Poly Mission Series headsets with full 2-year HP Poly warranty and Poly Lens cloud provisioning.

  • Poly standard two-year limited warranty
  • Poly Lens & HP Poly Studio App remote enrollment
  • Volume tier pricing on 10+ seats

Volume Pricing

Request a Quote & Volume Discounts

Stretch IT budgets for seasonal teams or rapid hiring spikes. Bulk and volume pricing helps tailor deployments to your exact budget needs.

  • Tiered savings based on number of units
  • Multi-location delivery and drop-shipping available
  • Backed by official HP Poly warranty & Sencomm support

The Sencomm Advantage

Why IT Directors Partner with Sencomm over Generic Resellers

Headset deployments shouldn’t create helpdesk tickets. As an authorized HP Poly Platinum Partner, Sencomm manages the entire hardware lifecycle so your team can focus on business.

Zero-Touch IT Pre-Provisioning

We pre-configure firmware, UC software defaults, and asset-tag units prior to shipping directly to your branch or remote employees.

Poly Lens Enterprise Setup

Our certified engineers assist your IT team in enrolling your new Mission fleet into the Poly Lens Cloud for centralized telemetry and policies.

TAA & Public Sector Compliance

Authorized government and educational purchasing vehicle support with guaranteed Trade Agreements Act (TAA) compliant SKUs.

What IT Directors & Buyers Say

What IT Directors & Buyers Say

Real feedback from procurement teams standardizing on HP Poly Blackwire via Sencomm.

Star

Equipping 140 remote agents with the Blackwire 5220 series reduced background noise. Sencomm handled advance replacements seamlessly.


MR
Marcus Reynolds
VP of Technology, Finserve Group
Star

The trade-in program saved our hospital system over $6,000 when retiring our old headsets. Fast quoting, zero red tape, and genuine TAA compliant SKUs.


MR
Sarah Lindqvist
Director of Procurement, Tri-County Health
Star

We ordered certified refurbished Blackwire 3200 units for our seasonal call team. They arrived like new, individually boxed, and functioned flawlessly out of the box.


MR
David Walsh
Call Operations Manager, Apex Telecom

Blackwire-to-Mission Transition FAQ

Frequently Asked Questions

Everything you need to know about transitioning your fleet to the HP Poly Mission Series, volume discounts, and demo evaluations.

Yes. The HP Poly Mission Series is HP Poly’s next-generation USB corded family designed to succeed the legacy Blackwire 3200, 3300, 5200, and 8225 headsets. It introduces AI-powered noise filtering, super wideband audio, 32mm drivers, and modern USB-C with tethered USB-A adapters under single, future-proof SKUs.

Our Demo Program lets you evaluate the HP Poly Mission Series before making an investment:

  • Request a Unit: Tell us about your current headset deployment and seat count.
  • Test in Real: Time: We ship evaluation units directly to you to test sound quality and comfort in your live daily workflows.
  • Review & Decide: Consult with our product specialists on fleet pricing, rollout strategies, and deployment options with zero purchase obligation.

Microsoft’s “Open Office” specification is the strictest standard for headset noise cancellation. The HP Poly Mission 600 and Mission 800 headsets pass this test using dual and quad-microphone AI beamforming that completely mutes adjacent coworker speech from being broadcast into your meetings.

No. Unlike older generations that required separate SKUs, every HP Poly Mission Series headset ships with native USB-C plus an attached, tethered USB-A adapter. This eliminates SKU fragmentation for IT teams managing mixed fleets.

Authorized HP Poly Platinum Partner Migration Desk

Ready for the Transition from Blackwire to the Mission Series?

Connect with Sencomm’s enterprise audio specialists to request volume pricing, test hands-on demo units, or plan your organization-wide fleet upgrade.

Direct B2B Desk Hours: Monday – Friday, 8:30 AM – 5:00 PM EST • US Central Warehouse