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Emergency Communication Systems

Sencomm delivers the ultimate guide to choosing the best dispatcher headsets and push-to-talk adapters!

For over 25 years, Sencommunications, Inc. has partnered with public-sector organizations, providing products, services, and solutions from leading IT and unified communications manufacturers. As an authorized reseller on contract vehicles such as the GSA MAS, Omnia Partners, NCPA, and Equalis Group, we offer our clients a broad selection of manufacturers and products to simplify procurement.

Take advantage of these Sencomm contracts to efficiently upgrade your technology!

TAA Compliant Products
Dispatch Guide

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Sencomm partners with leading mission-critical manufacturers to help you navigate and demo the right solution for your 911 center.

HP/Poly Update

HP/Poly has announced it will discontinue its Aviation and Specials headset product line, which includes products used for 911 and Dispatch applications. This change affects the availability of critical 911 Dispatch headsets that many centers currently use.

Please contact us to learn which Poly 911 models we still have available in limited in-stock quantities and to discuss suitable alternatives for your environment.

Wireless & Corded Push-to-talk Adapters

CA22CD Cordless PTT (Push-To-Talk) Headset Adapter
Provides wireless communications and PTT functionality for public safety dispatch, air traffic control, radio dispatch operations, and training simulation.

Data Sheet

Poly P10 – Plug Prong Adapter
The easy way to bring hands-free convenience to PBX and ACD operators.

While supplies last!

Headsets Quick Disconnect

Poly EncorePro HW510 (Monoral) and HW 520 (Binaural) headsets
Adjustable fit enhances all-day wearing comfort, ensuring that representatives stay fresh and engaged. The Quick Disconnect feature provides walkaway convenience and compatibility with all Poly USB, desk phone audio processors, and direct-connect cables.

 

Data Sheet

Poly EncorePro HW530
Lightweight design and over-the-ear adjustable fit enhance all-day wearing comfort, ensuring that representatives stay fresh and engaged. The Quick Disconnect feature provides walkaway convenience and compatibility with all Poly USB, desk phone audio processors, and direct-connect cables.

Data Sheet

Poly EncorePro HW540
Lightweight design features a unique, convertible 3-in-1 design that allows you to swap between over-the-ear, over-the-head, or behind-the-head wearing styles. The Quick Disconnect feature provides walkaway convenience and compatibility with all Poly USB, desk phone audio processors, and direct-connect cables.

Data Sheet

Poly EncorePro 710 (Monaural) and 720 (Binaural)  Headsets
The distinctive design is slim and stylish, with an elegant satin finish. Its featherweight materials and leatherette earpads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations. Quick Disconnect feature provides walkaway convenience and compatibility with all Poly USB and desk phone audio processors, and with direct connect cables.

Data Sheet

JPL Telecom

For over 6 years, Sencomm has provided enterprise solutions with JPL Telecom. Since 2022, we have collaborated with JPL as they entered the 911 Dispatch vertical, testing and refining their dispatch solutions.

Wireless & Corded Push-to-talk Adapters

Wireless DECT Push-to-Talk Headset Adapter
An ergonomically designed DECT push-to-talk amplifier with our next generation (patent pending) battery design that keeps audio live and connected – even during battery changes, making it ideal for use where secure, mission critical, conversations are needed, such as public safety dispatch, air-traffic control, radio dispatch operations, and training simulation.

Data Sheet
JPL Emergency PPT

Push-to-Talk Trigger Switch: JPL/PLX QD to JPL/PLX QD
Models: 100, 200, 300, 400, 1100, 1200, and 1300
An ergonomically designed push-to-talk amplifier created for emergency services, air traffic control tower operators, and other military purposes.

Data Sheet

JPL Dual-Prong PJ-7 to QD Headset Adapter (BL-22+P and BL-22A+P)
This sturdy dual-prong adapter plugs into a PBX or ACD operator’s console using the PJ-7 dual-prong plug and the JPL/PLX QD allows connection to a variety of JPL headset styles.

Data Sheet

COMING SOON!

Momentary Mini Push-to-Talk Button with JPL/PLX QD to USB-A/USB-C Connection
Models: 1200, 1250, and 1300
A compact momentary push-to-talk headset amplifier created for emergency services, air traffic control tower operators and other military purposes.

Data Sheet

USB Push-to-talk Foot Pedal Switch
Keeping your hands free for critical information typing, making this push-to-talk foot pedal amplifier is ideal for use where secure, mission critical, conversations are needed, such as public safety dispatch, air-traffic control, radio dispatch operations, and training simulation.

Data Sheet

Headsets Quick Disconnect (Available in Mono or Dual)

Durable Professional QD Office Headset
The Icon 100-PB headset is designed for modern professionals, offering unparalleled flexibility and comfort. With a QD connection that is compatible to desk phones with our range of bottom leads. Plug-and-play compatibility with PLX systems.

Data Sheet

Mid Office Headset
Entry-level QD headset suitable for regular phones. Plug-and-play compatibility with PLX systems.

Data Sheet

Professional QD Office Headset
The JPL-Connect is a lightweight professional headset with a weighted noise-canceling microphone boom arm for clearer audio and enhanced call clarity. Designed for all-day use, it features wideband sound, large 70mm ear cushions, and plug-and-play compatibility with PLX systems.

Data Sheet

SHG

Sencomm is now an authorized reseller of SHG (Secure Headset Group). A manufacturer focused specifically on mission-critical communications environments like 911 dispatch, public safety, and government.

Wireless & Corded Push-to-talk Adapters

DECT Cordless PTT (Push-To-Talk) Headset Adapter
The Secure Headset Group (SHG) wireless headset adapter delivers reliable wireless communication and seamless PTT (push-to-talk) functionality for public safety dispatch, air traffic control, radio operations, and simulation training. Designed for environments requiring secure transmissions, the advanced DECT wireless adapter ensures top-tier protection with DECT Security Level C. Supporting both analog and USB interfaces, the DECT PTT system offers flexible configurations for one or two independent portable devices, making it the ideal solution for mission-critical communications.

Data Sheet

Push-To-Talk (PTT) Cable
The Secure Headset Group (SHG) S D145-PTT commercial grade 6-wire cable provides SHG QD (quick disconnect) to a PJ7 2-prong adaptor with a PTT (push-to-talk) button.

Data Sheet

Push-To-Talk (PTT) AMP Cable
The Secure Headset Group (SHG) S D144-AMP 4-wire adapter provides SHG QD (quick disconnect) to a PJ7 2-prong mute and volume control. The dual-prongadapter works with any headset (SHG, Poly/HP) top in4-wire and plugs into consoles, PBXs, and ACDs.

Data Sheet

AMP Cable
The Secure Headset Group (SHG) S D144-AMP 4-wire adapter provides SHG QD (quick disconnect) to a PJ7 2-prong mute and volume control. The dual-prongadapter works with any headset (SHG, Poly/HP) top in4-wire and plugs into consoles, PBXs, and ACDs.

Data Sheet

Headsets Quick Disconnect

Triple XL Ear Cushion Headset with Passive Noise Canceling Mic (Cable Sold Separately)
The Secure Headset Group® (SHG) S 520 NC PL monaural headset is uniquely stylish, delivers crystal clear sound and all-day comfort.

Does not require a separate cable if connecting to an emergency dispatch base/console.

Data Sheet
Monaural Headset with Passive Noise Canceling Mic (Cable Sold Separately)
The Secure Headset Group (SHG) S 500-PL monaural headset is uniquely stylish, delivers the industry’s best possible sound quality as well as all day comfort, and a PL quick disconnect (QD).
It does not require a separate cable if connecting to an emergency dispatch base/console.
Data Sheet
Monaural Headset with Passive Noise Canceling Mic (Cable Sold Separately)
The SHG S 300-PL is a call center-grade, professional-quality, monaural headset that is manufactured to endure the rigors of a 24/7 call center. Experience call center quality performance and SHG reliability.

Klein Electronics

Sencomm partners with Klein Electronics, which builds hand-held PTT devices as well as “integrator” boxes we call the Conductor series, for various radios and consoles.

Push-to-Talk

DISPATCH-15

PTT with 15′ Cable (25′ Cable Available)
A 15-foot cable PTT that replaces Plantronics SHS1890 (AKA: Poly 60825-310, or HP 8K7T6AA#AC3)

Integrates with all popular Desktop Dispatch consoles, including Motorola MCC systems, Avtec Scout consoles, Zetron, L3 Harris, and others.

Conductor Dispatcher Box

Conductor Dispatcher Box
Gives the radio operator the ability to operate both the radio and telephone with a single headset. Compatible with most radios and desk phones. Caller light is a visual cue indicating whether the dispatcher is speaking over the phone or the radio.

Works with all Plantronics H series headsets and is compatible with all Plantronics wired (SHS1890) and wireless (CA12CD/CA22CD) PTTs. Convenient placement on the desk or easily mounted under the desk with included brackets.

ADDASOUND

Sencomm partners with ADDASOUND because their headsets are designed for 911 dispatch environments to meet noise-cancellation, durability, and hearing-safety demands—all at an affordable price.

Headsets Quick Disconnect

Value priced Entry Level Headset with Robust Design
With contemporary design, ADDASOUND Crystal 2731/ 2732 headsets are an ideal solution for cost conscious organizations. For a small investment, agents and customers can have a smooth and clear conversation without annoying background noise and repeat dialogue.

Data Sheet

Premium Quality Headsets with Superior Sound Quality and Advanced Noise Cancellation for Very Noisy Environment
ADDASOUND Crystal 2831/2832 series headsets meet our high standards. They are exceptional among many other CC&O headsets with advanced noise cancellation technology, elegant but robust design, natural sound quality and great comfort. This series is specially designed for high volume contact centers and o ces working 24/7/365. T

Data Sheet

Premium Headsets
 ADDASOUND Crystal 2831/2832 series headsets meet our high standards. They are exceptional among many other CC&O headsets with advanced noise cancellation technology, elegant but robust design, natural sound quality and great comfort. This series is specially designed for high volume contact centers and o ces working 24/7/365.

Data Sheet

Other Emergency Comm Solutions

Sencomm partners with EarPhone Connection, a provider of comprehensive solutions trusted by police for over 20 years. Their earpieces improve comfort, safety, and efficiency by enabling clear communication and situational awareness. Below are their top solutions; Sencomm also offers their full selection.

  • Whisper Covert Earpiece for Two-Way Radios Mono or Duo
  • Hawk EC Lapel Microphones
  • Air Pro Wireless

Sencomm has partnered with Forester Solutions for over 28 years, selling Walker communication devices for high-security, radio dispatch, and industrial environments. Unlike standard telephones, these handsets feature a momentary lever or button that lets the user manually control when a signal is transmitted, effectively bridging standard telephony and two-way radio systems.

  • PTS (Push-To-Signal) and PTT (Push-to-Talk) handsets
  • PTS500OP3 is the most popular solution