Zoom
From client pitches to global all-hands, patient consults to classrooms, Zoom delivers the flexibility and reliability you need. And with AI built in, every interaction is faster, easier, and more productive.
Modern Cloud Business Communications: A single platform for video, voice, chat, and collaboration
Zoom Phone is another way we’re helping businesses like yours communicate and enhancing it with AI. Our easy-to-use phone system is designed to simplify management and optimize the way you work. It includes robust calling capabilities like call routing, VIP delegation, and call queues and works seamlessly across Zoom Workplace products and third-parties, allowing you to easily access your phone calls throughout your day. AI Companion provided post-call summaries and next steps, helps you prioritize your voicemails by keywords of your choice and extracts tasks from voicemails so you can act on the requests fast.
Zoom Phone offers a variety of benefits, including:
- Do more with a single unified app for video, voice, messaging, and meetings.
- Seamlessly make and receive calls over WiFi, cellular data, and cellular voice connections.
- Secure HD audio provides exceptional clarity and quality to all business interactions.
- You are always connected with native apps for Windows, macOS, iOS, and Android.
One platform for all the ways you work.
Get more done by accelerating collaboration effortlessly on a single app, do your best work through Al-first productivity tools that help you ideate, create, and deliver effectively, and strengthen relationships by fostering connection and engagement across your entire workforce, all with Zoom Workplace. With Al Companion seamlessly throughout, at no additional cost, you can put agentic Al to work for you so you can focus on what really matters and make more time for work that energizes you.
As an open platform, Zoom Workplace enables best-in-class collaboration and offers customers choice with integrations from third-party solutions like Microsoft, Google, and others. Get more done, do your best work, and strengthen relationships, all with Zoom Workplace.
Zoom Workplace offers a variety of benefits, including:
- Consolidate tools, reduce costs, and deliver a modern work experience with a platform that scales, adapts, and drives long-term value.
- Let people work however and wherever they want by seamlessly integrating with existing tools to support diverse workflows and the freedom to build custom solutions with enterprise-ready APis and SDKs.
- Continuous innovation to solve real-world problems that help teams adapt, stay productive, and remain competitive as business needs evolve.
- Connect and collaborate effortlessly, whether you’re in the office, on the road, or at home. Be it a meeting with an important customer or a large scale project, Zoom is quick and painless, so you and the team can get to work and focus on outcomes.
- Do your best work with quality audio and video, accurate Al outputs from transcriptions to summaries to content creation, and features built with precision and care.
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Feel confident and work freely knowing your data and privacy are protected every step of the way with enterprise-grade security, strong reliability, rigorous compliance with global data standards, and even optional end-to-end encryption.
Redefine your customer engagement with Zoom Contact Center.
Zoom is creating the next-generation contact center by leveraging its federated AI approach to drive higher customer satisfaction, improve agent productivity, and ultimately deliver better business outcomes. Zoom Contact Center is a fully omnichannel contact center solution that supports voice, video, SMS, chat, and more. It features intelligent routing, an all-in-one agent desktop experience, and advanced analytics. They also offer Zoom Virtual Agent, a conversational AI and chatbot solution, and a suite of workforce engagement management products that include workforce and quality management.
Zoom Contact Center AI in action offers a variety of benefits, including:
- Higher customer satisfaction
- Increased agent productivity
- Engaged agents
- Reduced complexity that enables innovation
Among Zoom Sencomm Proudly Partners with:
